ITSM

Let Aramis transform the way you manage IT & Customer services.

Our ITSM Solutions delivers a single, integrated solution for IT Service Management, which allows you to transform your organisation from manual and labor intensive chaos to automated and streamlined processes. Based on the ITIL V3 best practices framework, our approach gives you greater IT infrastructure visibility, eliminates system downtime, ensures regulatory compliance and reduces operational costs.

Aramis solutions includes the following ITIL compliant integrated modules:

Incident Management
Service Request Fulfillment
Problem Management
Change Management
Release Management
Customer Self Service Portal
Automated Satisfaction Surveys

Contracts Management
Parts & Inventory Management
Dash Boards
Knowledge Base Management
System Asset and Configuration Management
Service Catalog & Portfolio Management